Terms of Service

Last updated: 16 August 2026

These terms govern your use of HuurFlow (huurflow.be), a property management service for landlords. By creating an account or using the service you agree to these terms. HuurFlow is operated from Antwerp, Belgium ("we", "us"). Contact: idoshimoni@gmail.com.

1. The service

HuurFlow provides tools to manage rental properties: units, tenants, leases, payments tracking, expenses, documents, and related features. The service is provided as-is and evolves over time; we may add, change, or remove features. HuurFlow is an administration tool. It does not provide legal, tax, or financial advice, and it does not replace your obligations as a landlord under applicable law.

2. Accounts

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. You must be at least 18 and use the service only for lawful property management purposes.

3. Pricing and billing

Your first 2 units are free. Beyond that, the subscription costs €5 per unit per month, or €50 per unit per year, excluding VAT. Prices may change; we will announce changes at least 30 days in advance and they apply from your next billing period. Payments are processed by Stripe, which acts as merchant of record for HuurFlow subscriptions: Stripe is the seller of record on your invoice and calculates, collects, and remits any applicable VAT. Subscriptions renew automatically until cancelled. You can cancel anytime via the billing portal; access to paid capacity continues until the end of the paid period. When your unit count changes, the subscription quantity is adjusted with proration. Except where required by law, payments are non-refundable.

4. Your data

You retain all rights to the data you enter (properties, tenants, leases, documents). You grant us the limited right to store and process it solely to provide the service. You are responsible for having a lawful basis to store tenant personal data in HuurFlow. Our handling of personal data is described in the Privacy Policy, which includes our commitments as a processor of your tenants' data.

5. Acceptable use

Do not misuse the service: no unauthorized access attempts, no interference with other users' data, no unlawful content, no reselling of the service without our written consent. We may suspend accounts that endanger the service or other users.

6. Availability and liability

We aim for high availability but do not guarantee uninterrupted service. To the maximum extent permitted by Belgian law, our total liability for any claim related to the service is limited to the amounts you paid us in the 12 months before the claim. We are not liable for indirect damages, including lost rent, lost profits, or data loss beyond our reasonable control. Nothing in these terms excludes liability for fraud or willful misconduct.

7. Termination

You may stop using the service and delete your account at any time. We may terminate accounts for material breach of these terms with reasonable notice where practicable. After termination, we retain your data for 30 days to allow export, then delete it, except where retention is required by law.

8. Changes and governing law

We may update these terms; material changes will be announced in the app or by email at least 30 days before they take effect. These terms are governed by Belgian law, and disputes fall under the jurisdiction of the courts of Antwerp, without prejudice to mandatory consumer protections in your country of residence.